1. What We Are Responsible For

• Placing your order exactly as you confirmed it in writing
• Paying the seller and sending you the receipt and tracking
• Helping you with seller returns, cancellations and claims

2. Our Accuracy Guarantee

If we order the wrong product, size, color, model or quantity, we fix it at our cost or refund you in full once the seller refunds us. See our Refund & Dispute Policy.

3. Shipping and Delivery

We do not ship or hold parcels. Items travel from the seller to your delivery address with the seller’s carrier, and onward with any forwarder you choose. Their terms and any protection they offer apply in transit. If the seller or carrier offers shipping protection at checkout, we will tell you on your quote so you can choose it.

4. Limits

Apart from our accuracy guarantee, our liability for an order is limited to the service fee you paid for it. We are not responsible for product defects, seller or carrier delays, transit loss or damage, or charges and decisions at your delivery destination.

Contact

• Email: [email protected]
• WhatsApp: +1 (518) 898-4120
• Mailing address: 1064 Fox Street, Bronx, New York 10459, USA